Customer
service
The Service Protocol v2.0 ®
- The Source – How we know what your people want from you
- The Setting – Why you need a protocol for service right now
- The X Factor – The one element that trumps all others
- The Return – What is in it for you and your people
- The Way – What is it that you need to be able to do in order to get the return
- The Fuel – How you can succeed with all you have on your plate
Let's talk about the Service Protocol
Find out what your customers want from you – and what they don’t!
Unleash the power of a multi-touch approach!
The Service Daily is a series of video reinforcement communications that provide exactly the touches needed, and when they’re needed, to activate the habits formed by our programs and your commitment.
Planned with an impact
in mind
No ads, no links, no ulterior
motive
Designed to equip, not just educate
You will know how they are being used
For when life conspires to work against us!
The Service Daily’ is concise, relevant, planned contact – perfect for when circumstances conspire to work against us. One to one and a half minute video delivery allows short, provocative and meaningful follow up conversations – which we manage for you. These are designed to equip, not simply teach – moving from conceptual to habitual!
Released Monday through Friday for 5 weeks – they can be delivered to your people via email, text, LMS or intranet. Reporting on completion can be generated every week, and we can even blue screen to speak from within your facilities!
